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Data protectionNotes on data protection

DATA PROTECTION

Data protection information

The protection of your personal data is of the very highest importance to Knauf. Because of this, we would like to inform you of how we protect your privacy if you provide us with your personal data. In addition to the obvious compliance with legal data protection regulations, with this information we wish to commit ourselves to the responsible handling of your data, so that your privacy is protected at all times. It is important to us, that you feel safe and secure when you visit our internet pages.

Why we use data

We wish to continually improve our offer and to make our online presentation more attractive. We can only optimise the content of the Knauf website to cater for your requirements if we know which sections of our website are visited most frequently and for the longest time. Personal information is only used by Knauf to the extent which is necessary for the purposes of technical administration of the websites, for customer management, for product surveys and for marketing. The better we understand your requirements, the faster you can find the required information on our websites.

Processing of usage-related data

When you access the Knauf websites, information of a general nature is recorded automatically. This information includes e.g. the type of web browser, the operating system which is used, the domain name of your internet service provider and similar data. This is exclusively information which does not provide any conclusions about your person. In addition, these data are generated when any other website is accessed in the internet. This is therefore not a specific function of the Knauf websites. Information of this type is recorded completely anonymously and is statistically evaluated by us.

Processing of personal data

If your are requested to provide personal information on our pages, e.g. name, address, E-Mail address or telephone number, this is subject to special regulations, which are inducted by the following wording: I agree that my personal data (including telephone number and/or e-mail address) are recorded, processed and utilised for the purpose of contract processing, acquisition of prospective customers and surveys. I may revoke this consent at any time at Knauf Integral KG 74589 Satteldorf. We use these data exclusively for the purposes stated above. Your data are not transferred to third parties. An exception to this are service providers acting on the order of Knauf, Knauf trading partners, Knauf contractual partners and companies within the Knauf Group. In addition to the data which you provided us, we utilise information about the way in which you use our presentation in order to guide you as quickly as possible to information which you may find interesting and to continuously optimise our presentation.

Selection options

We wish to use your data so that we can inform you about our products and services and if necessary to ask you about these. Of course, participation in such actions is voluntary. If you do not agree to this, you can inform us of this by post at any time, so that we can bar the use of your data accordingly. You can find further information on the relevant local website.

Use of social plugins

Facebook

Our website uses the social share function (“plugins”) of the social network Facebook.com, which is operated by Facebook Inc., Palo Alto, USA (“Facebook”). The plugins are marked with a Facebook logo.

When you visit our website, these are initially deactivated. The plugins are only activated when you click the button provided. With this activation you establish a connection to Facebook and declare your consent to the transmission of data to Facebook. If you are logged into Facebook, Facebook can assign the visit to your account there. If you press the respective button, the corresponding information is transmitted directly from your browser to Facebook and processed there.

The purpose and scope of the data collection, the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information.

If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.

Twitter

Our website uses social plugins (“plugins”) from the social network Twitter, which is operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo or the addition “Twitter”.

When you visit our website, these are initially deactivated. The plugins are only activated when you click the button provided. With this activation you establish the connection to Twitter and declare your consent to the transmission of data to Twitter. If you are logged in to Twitter, Twitter can assign the visit to your account there. If you press the respective button, the corresponding information is transmitted directly from your browser to Twitter and stored there.

The purpose and scope of the data collection, the further processing and use of the data by Twitter as well as your related rights and setting options to protect your privacy can be found in Twitter's data protection information.

Your Rights

According to the General Data Protection Regulation, you have the right to obtain information about your personal data at any time. Upon request, we will inform you in writing within one month of receipt of your application in accordance with applicable law, whether and which personal data are processed by us. Your application can be made in writing to the address below or by email to Datenschutz@knauf.de.

You also have the right to correct or delete your personal data that has been collected by us and that may be incomplete, incorrect or out of date. We always make sure that your data is only processed if there is permission under the General Data Protection Regulation. The personal data will be deleted if you revoke your consent, if the processing of the personal data is no longer necessary to fulfill the originally stated purpose or if the personal data is processed unlawfully.

This does not include personal data that is required for billing and accounting purposes or that is subject to statutory retention requirements.

You also have the right to receive your data in a structured, commonly used and machine-readable format or to have it transmitted to a third party.

If you have any questions, please contact Datenschutz@knauf.de.

If you are of the opinion that we have violated the applicable data protection regulations, you can contact us at Datenschutz@knauf.de. Otherwise you have the right to lodge a complaint with the supervisory authority.

To protect your privacy and security, we allow ourselves to check your identity in advance before we provide you with information by post or carry out a corresponding correction or deletion.

Use of cookies

Cookies are text files which contain information for the identification of repeat visitors, exclusively for the duration of the visit to our website. Cookies are saved on the hard drive of your computer and do not do any damage. The cookies from our websites do not contain any personal information about you. Cookies save you the effort of entering data several times, assist you with the communication of specific contents and help us to identify particularly popular sections of our online presentation. Among other things, this enables us to precisely tailor the content of our websites to your needs. If you wish, you can deactivate the use of cookies at any time via the settings of your browser. Please use the Help function of your internet browser to find out how to change these settings.

Security

Knauf uses technical and organisational security measures to protect the personal data which you provide from accidental or deliberate tampering, loss, destruction of access by unauthorised persons. Our security measures are continually improved and modified according to the state-of-the-art.

Contact

The body responsible for processing personal data on this website is Knauf Integral KG, Am Bahnhof 16, 74589 Satteldorf.

If you have any questions about data protection, you can contact our company data protection officer at any time at:

Data protection officer of Knauf Integral KG

Am Bahnhof 7

97346 Iphofen

Datenschutz@knauf.de